With Paragon Stairs, you’ll be surprised by how easy it is to design and install your own custom staircase. We offer a wide range of customizable product options that can help you create a stair that matches your vision. All Paragon staircases are held to strict in-house safety and quality standards, and our designers can also take you through Paragon’s wide range of additional safety features, such as safety gates and additional platform railings. Paragon’s consultative design experience puts your needs at the focus of your project. Our friendly stair experts work with you to create your dream staircase the first time, no do-overs required. From start to finish, you’ll receive personalized attention and support to help make your staircase installation smooth and easy.
The Challenge
John is a contractor with years of experience who specializes in remodeling projects for homes and businesses, but prior to this he had no experience installing a staircase kit. He recently had a customer who purchased a beautiful and sleek spiral staircase from Paragon Stairs, and John’s job was to complete the installation. This particular staircase was indoors and went from a small enclosed area to a loft that overlooks a beautiful event space.
The Process
John’s customer contacted Paragon to design their ideal staircase for their space. They spoke with one of Paragon’s knowledgeable sales representatives, who helped design their stairs to spiral the right way and made sure they ended up with a staircase that fit their needs and looked great with the existing structure. Paragon’s sales experience always includes an option for a video call with a 3D rendering of the staircase so you can see how it will look in your space. All of Paragon’s designers and in-house engineering team are code certified and recognized by the Stairbuilders and Manufacturers Association, so all of our clients can be confident that their staircase will be structurally sound and beautifully designed. Paragon’s knowledgeable sales representatives and customer service advisors help make the designing and ordering process smooth and easy, even for someone with no experience designing or installing a staircase.
The Staircase Design
Paragon offers an unparalleled selection of custom staircase designs. John’s customer selected a black metal spiral staircase to fit in with the existing structure, but the options are endless. Our website contains hundreds of design options and finishes for you to review before making your choices. Paragon’s sales representatives can help guide you through the selection and design process to make sure that your staircase matches your vision and meets your needs. The staircase John installed is sleek and easy to match to the existing structure. John was also able to build matching safety rails around the top of the staircase because the design his customer selected could fit easily in with several black railing options.
The Results
John’s customer received their staircase fully disassembled and packaged for easy installation by John and his team. The staircase kit came with a complete set of instructions, and John had the full support of Paragon’s best-in-class customer care team if he needed it. John had a member of his team help him stand up the center pole when he initially began the installation process. But other than that, he completed the installation himself within two days. While John did say that the installation was very straightforward, he did wish that he had an additional set of hands to help him with the installation of the handrail. Overall, he was very impressed by how fast the process was and how sturdy the materials are. “It came out really nice,” said John.
“I would highly recommend getting one of their stair sets.”
Why Paragon?
Paragon was the perfect solution for John and his team to complete this renovation project. His client was able to order a custom designed staircase that fit their needs and vision perfectly. And John was able to install the staircase in just two days. From finding the best stair design to getting together all of the correct measurements, and even during installation, Paragon offers personalized support from our stair experts and a gold standard warranty on all materials.