After extensive research, Paragon was on the top of Mark’s list

Mark contacted Paragon after doing some research into several staircase companies. He finally selected Paragon due to our outstanding reputation for quality products and stellar customer service. He spoke with one of Paragon’s knowledgeable sales representatives who helped design his stairs to spiral the right way and made sure Mark ended up with a staircase that fit his needs and looked great. With individualized help from Paragon’s top tier customer service team, we were able to help Mark find a gorgeous staircase that fit his budget, his needs, and his vision. Without Paragon’s stair experts to help ensure the measurements are correct and that the spiral staircase is spiraling correctly, it’s easy to make a costly mistake. But with Paragon’s expert help and personal attention, no do-overs are needed.

Mark selected a gorgeous Aluminum Stair with a 5ft diameter. Because this staircase is outdoors, each step has a diamond tread on it. This helps keep everyone safe when going up or down in any weather. The staircase is elegantly designed while still being sturdy and durable enough to last for years even with Minnesota’s sometimes extreme weather conditions. Mark is confident that his new Paragon stairs will last for years to come.

“Everything they told me was exactly as they said,” Mark told us. He received his staircase kit exactly as expected with no delays. And he was able to install it himself. The assembly and installation went very smoothly. With Paragon, you don’t need a contractor’s license or decades of experience as a handyman to install a safe and sturdy staircase yourself. Mark was surprised by how simple the assembly was for such a high quality product. He is very happy with how smooth the whole process was from beginning to end. Everything was so simple, and Paragon’s experts were available for anything he needed throughout the process. Mark now has a safe, stylish, and weatherproof spiral staircase going from his deck down to the ground floor patio and yard area.

For Mark, Paragon stood out from the competition because of our reputation. Between the high quality of the products and the personalized attention at every level of the process, Paragon offers far more than any of the other staircase companies. From design to sales to installation, he received personalized attention to make sure everything was smooth and easy. He loved how responsive our team was whenever he had questions that needed to be answered. Paragon strives to make every purchase easy and frustration-free, and Mark was very happy with his decision to purchase a custom staircase from Paragon. Being able to reach out to knowledgeable experts at any time during the process is something that helps everyone feel confident in their decision to install their own staircase. Paragon makes the process as simple and straightforward as possible so you always know that you’re getting a high quality product that will last for years.