Our Build Your Stair tool puts the design in your hands by taking you through each decision.

Build Your Stair

Our Build Your Stair tool puts the design in your hands by taking you through each decision.

Build Your Stair
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This galvanized spiral stair is a great waterproof option for a poolside stair

With Paragon Stairs, you can be confident that you will get personalized attention and world-class customer service every time. Paragon’s consultative design experience puts your needs at the focus of your project. Our friendly stair experts work with you to create your dream staircase the first time, no do-overs required. The unique process includes a live web meeting where you can see real-time changes made to your design. Start your Paragon experience with a phone call to one of our consultative designers.

“We have no complaints with this staircase. I love it. In fact, our neighbors have already purchased one as well after they saw it.”

client outdoor pool spiral staircase

The Challenge

Molly lives in Illinois and has a shaded deck in her backyard that is about 6.5ft above her main pool deck. Before contacting Paragon, she and her family were having to climb or jump the distance between the two outdoor decks, and it could be a bit hazardous, especially when people were in soaking wet swimsuits or dripping water everywhere. She wanted a small staircase to safely bridge the gap for her and her family so they could easily and safely get from one deck to the other without needing to go inside and drip pool water all over her floors. The staircase needed to be weatherproof for outdoor use and unaffected by chlorinated pool water while being only minimally spiraled. She wanted a safe and long-lasting material with enough tread that she and her kids could get out of the pool and safely navigate the staircase even when dripping water.

The Process

Molly was excited to start the process of getting a new, custom staircase for her deck. She emailed and called Paragon to talk to a sales representative about her project, and she was connected immediately to someone who could guide her through the entire process. “I was very impressed mainly with the customer service. Someone walked me through this in a 3-D mode on-screen. And I was able to see it pictured in this space with someone kind of walking me through it.”

client outdoor pool spiral staircase

The Staircase Design

Molly decided on a custom-designed 48-inch wide galvanized spiral staircase for her home. The galvanized steel material is waterproof and weatherproof, so it won’t rust or degrade even with years of pool water splashing on it and hot sun beating down. Because she chose to do a completely custom design, she was able to utilize the top landing as the first step to minimize the curve of the spiral to keep the footprint of the staircase down while making it safe for everyone in her family. And the galvanized steps provide long-lasting tread to keep bare, wet feet from slipping when kids and adults are going to and from the pool. She selected a plastic handrail that will withstand years of use and weather while being easier to grasp with wet hands than steel is.

The Results

Molly received her staircase on pallets and boxed up for easy assembly. She said, “The delivery process was awesome.” The short staircase is bolted into a cement block with the main pole, and it is bolted to the tile deck of her pool deck on the other side. It is very sturdy, solid construction, and the galvanized steel staircase will last for years through all kinds of weather. Molly now has a safe and functional staircase that is the envy of her neighbors. She and her family can get to and from the pool without slipping and without having to jump or climb that 6.5ft gap between the two decks. “We have no complaints with this staircase. I love it. In fact, our neighbors have already purchased one as well after they saw it.”

Why Paragon?

Molly found Paragon on a regular old Google search, but our stellar customer service and personalized attention helped us stand out from the competition. Molly was able to get one-on-one help designing her custom staircase right away when she called. She was very impressed with the customer service Paragon offers, and she liked being able to see a 3-D rendering of her custom staircase before purchasing. The sales representative walked her through the entire custom design process from beginning to end to make sure she was confident and comfortable with the staircase she chose.

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Google Rating
4.4
Based on 1030 reviews
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Google Rating
4.4
Based on 1030 reviews
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