Sue had no access to her upper deck before her Paragon spiral staircase

“It was a very simple process,” she said. Sue contacted Paragon to start planning the perfect outdoor spiral staircase to add to her beautiful Rhode Island home. She spoke with one of Paragon’s knowledgeable sales representatives who helped design her stairs to spiral the right way and made sure Sue ended up with a staircase that fit her needs and looked great. With individualized help from Paragon’s top tier customer service team, we were able to help Sue find a gorgeous staircase that fit her budget, her needs, and her vision. Without Paragon’s stair experts to help ensure the measurements are correct and that the spiral staircase is spiraling correctly, it’s easy to make a costly mistake. But with Paragon’s expert help and personal attention, no do-overs are needed.

Sue selected a gorgeous Aluminum Stair with a 5ft diameter and a gorgeous white finish to match her home. For added safety, each step has a diamond pattern tread to prevent slipping, which is particularly important for outdoor staircases that may be used in wet conditions. The staircase is elegantly designed while still being sturdy and durable enough to last for years even with Rhode Island’s sometimes unpredictable  weather conditions. Sue is confident that her new Paragon stairs will last for years to come.

“It’s exactly what we were looking for,” she said. She received his staircase kit exactly as expected with no delays. And her contractor was able to install it in less than a day. The assembly and installation went very smoothly. With Paragon, you don’t need a contractor’s license or decades of experience as a handyman to install a safe and sturdy staircase yourself, but having one certainly makes the installation fly by. Sue is very happy with how smooth the whole process was from beginning to end. Everything was so simple, and Paragon’s experts were available for anything he needed throughout the process. Sue now has a safe, stylish, and weatherproof spiral staircase going from her patio to her beautiful rooftop deck.

For Sue, Paragon stood out from the competition because of just how easy the whole process was. From design to sales to installation, she received personalized attention at every level of the process. From finding the best stair design to getting together all of the correct measurements, and even during installation, Sue was able to reach out to Paragon for personalized support from our stair experts. Paragon strives to make every purchase easy and frustration-free, and Sue was very happy with her decision to purchase a custom staircase from Paragon. Being able to reach out to knowledgeable experts at any time during the process is something that helps everyone feel confident in their decision to install their own staircase. Paragon makes the process as simple and straightforward as possible so you always know that you’re getting a high quality product that will last for years.